
How do I set availability for booking calls?
Availability controls when booking calls can be offered. Workspace admins can set general availability and later connect team calendars for more accurate booking windows.
General availability
- Set the days and times that calls may be booked.
- Keep the availability broad enough for clients to find a time but narrow enough to protect non-call work.
Team availability
- When multiple team members handle calls, each person can have their own availability rules.
- Workspace admins can use priority, random assignment, or event-specific assignment rules as the booking system expands.
Planning-call handoff
- For planning calls, the assigned staff member may be the preferred call owner when the workspace workflow expects the event staff to handle client planning.
Learn moreHow do I assign staff to an event?
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Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.
