How do I crop or replace my profile photo?

Short answer

Use the profile photo editor to choose, crop, resize, rotate, and save a photo that fills the circular account image cleanly.

Learn moreHow do I add or update my profile information?What should staff complete in their account profile?

Expected result

  • The photo should fill the circle like a typical social profile image, not appear as a rectangle inside the circle.
  • The same crop should appear in the header, account page, and mobile/PWA views.
Learn moreHow do I add or update my profile information?What should staff complete in their account profile?

Editing

  • Open account information from the profile menu.
  • Choose or replace the photo.
  • Use the crop, resize, move, or rotate controls, then save or use the selected photo.
Learn moreHow do I add or update my profile information?What should staff complete in their account profile?

Troubleshooting

  • If the old image still shows, refresh the page after saving.
  • If the crop looks different in one portal, report the role and page where it appears incorrectly.

Related articles

How do I add or update my profile information?Learn moreWhat should staff complete in their account profile?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.