Category: Photo Galleries

ORCHESTRIS support articles for Photo Galleries.

  • How do archived photobooths work?

    How do archived photobooths work?

    How do archived photobooths work?

    Short answer

    Used photobooths should move to an archived area so active setup stays clean while event galleries remain available from the linked event.

    Why archive

    • Archiving keeps the workspace photobooth list focused on active or upcoming use.
    • It prevents old sessions from looking like current add-ons.

    What should stay available

    • Workspace admins and assigned staff should still be able to access the event gallery.
    • Hosts and guests should still be able to view allowed event photos from the event Photos tab or gallery link.

    What should not happen

    • Archiving should not delete event photos.
    • Archiving should not remove photos from the event record.
    • Archived sessions should not confuse users into thinking an old photobooth is active.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.

  • How do I test a photobooth before an event?

    How do I test a photobooth before an event?

    How do I test a photobooth before an event?

    Short answer

    Create or open the linked photobooth, upload or capture test photos, verify the live display rotation, then remove test photos before guests use it.

    Before testing

    • Confirm the photobooth is linked to the correct event.
    • Set the background image, QR code size, QR position, border options, and display text.
    • Launch the display in the screen orientation you plan to use at the event.

    Test flow

    • Scan the QR code.
    • Capture or upload a test photo.
    • Confirm the new photo appears in the live rotation without refreshing.
    • Confirm the background image still appears between photos if that display mode is expected.

    Clean up

    • Use the admin gallery tools to remove test photos from display or delete them before the event starts.
    • Confirm host and guest galleries show only the photos that should be available.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.

  • How do guests view and download event photos?

    How do guests view and download event photos?

    How do guests view and download event photos?

    Short answer

    Guests use the event Photos tab or gallery link to view photos they are allowed to access and download images from the event gallery.

    Photo access

    • The Photos tab should appear for hosts and guests only when photos are available or a photobooth has been connected to the event.
    • Photo access should be connected to the event instead of a separate unrelated gallery.

    Filtering

    • Guests can filter by the person who submitted a photo when that information was collected.
    • Future face recognition may help people find photos they appear in, but access should still respect event permissions.

    Downloads

    • Guests should be able to download photos from the gallery when downloads are enabled.
    • Workspace admins and staff should keep admin controls separate from the guest gallery experience.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.

  • How do I remove test photos before an event?

    How do I remove test photos before an event?

    How do I remove test photos before an event?

    Short answer

    Use the event's photo gallery controls to remove test photos from the live display or delete them before guests begin using the photobooth.

    Before the event

    • Take test photos to confirm capture, upload, QR access, and live display rotation are working.
    • Remove test photos from display or delete them before the event begins.

    During the event

    • Use remove from display for a photo that should not appear on the live screen but may still need to remain in the event gallery.
    • Use delete when a photo should be removed entirely.

    After the event

    • Used photobooths can move to the archived tab while event photos remain accessible from the event for workspace admins, assigned staff, hosts, and guests where allowed.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.

  • Where do photobooth photos live after an event?

    Where do photobooth photos live after an event?

    Where do photobooth photos live after an event?

    Short answer

    Photobooth photos should remain connected to the event gallery so workspace admins, assigned staff, hosts, and guests can access the correct event photos without browsing unrelated WordPress media.

    Admin access

    • Workspace admins should be able to review photos from the event, remove a photo from display, or delete test photos before an event starts.

    Host and guest access

    • Hosts and guests should use the event Photos tab or gallery link to view and download event photos they are allowed to access.

    Archiving

    • Photobooths that have already been used should move to the archived photobooth area while keeping the event gallery available from the event.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.