How do clients and guests request songs?

Short answer

Song requests live inside song-enabled planning cards. Users can search Spotify when connected, choose from suggested playlists, or use manual entry when a song is not available through Spotify.

Where song requests appear

  • Song controls only appear on cards where song selection has been turned on.
  • Selected songs should save directly on the card so the planning flow does not depend on a separate submit button.

Manual songs

  • Use manual entry for songs that do not appear in Spotify search, special edits, remixes, live versions, or private tracks.
  • Add a link when possible so staff can find the correct version later.

Guest song voting

  • Guests can see other guest requests where enabled and heart a song to count it as their own request.
  • The guest requests view should show top requested songs first, then the full list with sorting options.

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Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.