Why am I missing a button or page?

Short answer

A missing button or page usually means the feature is turned off, the user role does not have access, the event does not have that add-on assigned, or the workspace plan does not include that area.

Learn moreHow do host and guest links work?How do I contact ORCHESTRIS support?

Common causes

  • The event has no assigned photobooth, so the Photos or Photobooth tab may stay hidden.
  • Guest requests may be switched off for the event.
  • The user may be logged into the wrong workspace or role.
  • Some beta modules may not be enabled for that workspace plan yet.
Learn moreHow do host and guest links work?

What to check first

  • Refresh the page.
  • Confirm the correct workspace is selected.
  • Ask the workspace admin to verify feature access and event assignment.
  • If the issue continues, send the page URL and a short description to support.
Learn moreHow do I contact ORCHESTRIS support?

Related articles

How do host and guest links work?Learn moreHow do I contact ORCHESTRIS support?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.