How do guest song hearts and top requests work?

Short answer

Guests can heart existing song requests so staff can see which songs are most requested without creating duplicate entries for the same song.

Learn moreWhere do I view the song list?How do clients and guests request songs?

Song hearts

  • A heart counts as another person's request for a song already submitted by someone else.
  • Guests should be able to remove their own heart without removing the original song request.
Learn moreHow do clients and guests request songs?

Top requests

  • The guest requests area should show the top requested songs first.
  • The full list should remain available below the top requests with sorting options for most requested, artist A-Z, and song A-Z.
Learn moreHow do clients and guests request songs?Where do I view the song list?

Moderation

  • Staff and workspace admins can use the full request list to decide what fits the event.
  • Requested songs are not automatically guaranteed to be played.
Learn moreHow do clients and guests request songs?Where do I view the song list?

Related articles

Where do I view the song list?Learn moreHow do clients and guests request songs?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.