Category: Event Creation

ORCHESTRIS support articles for Event Creation.

  • How do event lock dates and statuses work?

    How do event lock dates and statuses work?

    How do event lock dates and statuses work?

    Short answer

    Event statuses control who can edit the event. Lock settings help prevent last-minute client or guest changes while still allowing staff to make needed updates.

    Status meanings

    • Active means clients and staff can edit available planning items.
    • Pending means only staff should edit the event.
    • Locked means only staff should edit the event, usually close to or after the event date.

    Automatic lock timing

    • Workspace admins can set a lock timing such as a number of days before the event date.
    • Templates can also carry lock timing preferences so new events start with the correct workflow.

    What locking should not do

    • Locking an event should not delete existing answers, song requests, documents, or photos.
    • Staff should still be able to review and adjust event details when needed.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.

  • How do I create an event?

    How do I create an event?

    How do I create an event?

    Short answer

    Workspace admins create events from the Events area, add the event details, choose or customize a timeline, assign staff and hosts, then use the generated host and guest links for portal access.

    Before creating the event

    • Have the event name, date, start time, end time, venue name, location, and event type ready.
    • If the event should start from a saved timeline template, confirm the template exists first.

    Event status options

    • Active allows client and staff editing.
    • Pending limits editing to staff.
    • Locked limits editing to staff and can be used near the event date when planning should stop changing.

    After the event is created

    • Open the event details to adjust event information.
    • Review generated host and guest links.
    • Assign staff and add any event-specific documents, planning cards, music requests, or photobooth access.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.