Category: Photos

ORCHESTRIS support articles for Photos.

  • What can a guest do in an event?

    What can a guest do in an event?

    What can a guest do in an event?

    Short answer

    Guests only see guest-enabled event areas, such as allowed planning cards, guest song requests, and photo galleries when those features are enabled for the event.

    Common guest access

    • View guest-visible event information.
    • Request songs on song-enabled guest cards.
    • Heart other guest song requests when guest voting is available.
    • View and download event photos when the gallery is available.

    What guests should not see

    • Workspace admin settings
    • Staff-only tabs
    • Billing
    • Internal documents
    • Cards that are not marked for guest viewing

    If guests cannot participate

    • Confirm guest requests are turned on.
    • Confirm the specific card is guest-visible and song-enabled if the guest is trying to request music.
    • Confirm the event link is the guest link, not a host or staff-only route.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.

  • How do guests view and download event photos?

    How do guests view and download event photos?

    How do guests view and download event photos?

    Short answer

    Guests use the event Photos tab or gallery link to view photos they are allowed to access and download images from the event gallery.

    Photo access

    • The Photos tab should appear for hosts and guests only when photos are available or a photobooth has been connected to the event.
    • Photo access should be connected to the event instead of a separate unrelated gallery.

    Filtering

    • Guests can filter by the person who submitted a photo when that information was collected.
    • Future face recognition may help people find photos they appear in, but access should still respect event permissions.

    Downloads

    • Guests should be able to download photos from the gallery when downloads are enabled.
    • Workspace admins and staff should keep admin controls separate from the guest gallery experience.

    Related articles

    Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.