Why can't I edit a planning card?

Short answer

A planning card may be locked, not assigned to your role, hidden from guests, or part of an event status that limits editing.

Learn moreHow do hosts and guests use the planning portal?How do event lock dates and statuses work?

Common reasons

  • The workspace admin locked the card.
  • The event is pending or locked.
  • The card allows guests to view it but does not allow guest input.
  • The card feature, such as questions, notes, or songs, may not be enabled.
Learn moreHow do event lock dates and statuses work?How do hosts and guests use the planning portal?

What to check

  • Look for whether the card has questions, songs, or notes enabled.
  • Ask the workspace admin or assigned staff to confirm whether the card should be editable.
  • Refresh the page if a card appears blank or does not open correctly.
Learn moreHow do hosts and guests use the planning portal?

Expected behavior

  • Descriptions added by templates or admins may be view-only for hosts and guests.
  • Response fields should blur-save when editing is allowed.
Learn moreHow do hosts and guests use the planning portal?

Related articles

How do hosts and guests use the planning portal?Learn moreHow do event lock dates and statuses work?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.