How do staff members accept an invite and access events?

Short answer

Staff members use their invite or reset link to create account access, add their profile details, then view events assigned to them in the staff portal.

Staff account setup

  • The setup form should collect preferred email, phone number, address, tax or SS information when needed, and a profile photo.

Assigned events

  • After login, staff should see events they have been assigned to, with event cards that open the event details.

Multiple events

  • A staff member should keep one account and be assigned to each relevant event instead of creating a new login for every booking.

Related articles

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.