What should I do if a page looks wrong in dark mode?

Short answer

If a dark-mode page shows white containers, unreadable text, or mismatched card backgrounds, report the page, role, and screen size so the styling can be corrected.

Learn moreWhat information should I include in a support request?Why am I missing a button or page?

What to look for

  • White boxes inside a dark-mode page
  • White text on white backgrounds
  • Inputs or cards using old styles
  • Modal or lightbox backgrounds that do not match the rest of the portal
Learn moreWhy am I missing a button or page?

Quick checks

  • Refresh the page.
  • Confirm dark mode is enabled from the account menu if your portal supports the toggle.
  • Check whether the issue happens on desktop, mobile, or both.
Learn moreWhat information should I include in a support request?

Report details

  • Send the role, page URL, tab name, and a screenshot if possible.
  • Visual-only fixes may not need a new support article unless the feature behavior changes.
Learn moreWhat information should I include in a support request?Why am I missing a button or page?

Related articles

What information should I include in a support request?Learn moreWhy am I missing a button or page?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.