Category: Staff Account

ORCHESTRIS support articles for Staff Account.

What should staff complete in their account profile?
What should staff complete in their account profile?

Support Home Staff PortalStaff Account
Short answer
Staff should complete preferred contact details, address information, tax or payment information when required, staff type details, and a profile photo.
Learn moreHow do staff members accept an invite and access events?How do I add or update my profile information?

Profile fields
Staff profiles can include preferred email, phone number, address, SS or tax ID when needed, and social or business details if the workspace uses them.
Learn moreHow do I add or update my profile information?How do staff members accept an invite and access events?

Profile photo
The profile image should crop to fill the circular avatar consistently across desktop, mobile, and PWA views.
Use the crop/edit option if the face or subject is not framed correctly.
Learn moreHow do I add or update my profile information?

Why it matters
Complete staff information helps workspace admins assign events, prepare contracts, send communication, and manage event handoffs cleanly.

Related articles
How do staff members accept an invite and access events?Learn more How do I add or update my profile information?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.
Who this helps
Applies to
Staff
Workspace admins
Need more help?
Still stuck?
Ask Trish from inside ORCHESTRIS or send the question to support so the answer can become a new help article.
Contact support
August 8, 2026
How do staff members accept an invite and access events?
How do staff members accept an invite and access events?

Support Home Staff PortalStaff Account
Short answer
Staff members use their invite or reset link to create account access, add their profile details, then view events assigned to them in the staff portal.
Learn moreHow do I assign staff to an event?How do I reset or change account access?

Staff account setup
The setup form should collect preferred email, phone number, address, tax or SS information when needed, and a profile photo.
Learn moreHow do I reset or change account access?

Assigned events
After login, staff should see events they have been assigned to, with event cards that open the event details.
Learn moreHow do I assign staff to an event?

Multiple events
A staff member should keep one account and be assigned to each relevant event instead of creating a new login for every booking.
Learn moreHow do I assign staff to an event?How do I reset or change account access?

Related articles
How do I assign staff to an event?Learn more How do I reset or change account access?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.
Who this helps
Applies to
Workspace admins
Staff
Need more help?
Still stuck?
Ask Trish from inside ORCHESTRIS or send the question to support so the answer can become a new help article.
Contact support
August 8, 2026