Trish & Support
Ask Trish, send unanswered questions, and report beta feedback clearly.
Trish & Support articles
Ask Trish, send unanswered questions, and report beta feedback clearly.
Asking Trish3 articles
How do I ask Trish a question?Open Trish from the portal, type a question in plain language, and Trish will search the ORCHESTRIS help center for the closest published answer.For Workspace admins, Staff, Hosts, Guests, App ownerWhat happens when Trish cannot answer?When Trish cannot find a confident answer, you can open related support articles or send the unanswered question to ORCHESTRIS support for review.For Workspace admins, Staff, Hosts, Guests, App ownerHow do I turn Trish on or off?Use the account menu to toggle Trish on or off for your portal experience. You can turn Trish back on later if you want the guide or support chat again.For Workspace admins, Staff, Hosts, Guests
Beta Feedback3 articles
What should beta testers report first?Beta testers should prioritize access problems, save failures, broken buttons, confusing workflows, mobile layout issues, and anything that blocks completing a real event.For Workspace admins, Staff, Hosts, Guests, App ownerHow do I report beta feedback from the portal?Use Trish or the report-a-problem area to describe what happened, where it happened, and what you expected so the ORCHESTRIS team can reproduce the issue.For Workspace admins, Staff, Hosts, Guests, App ownerHow do I prepare a workspace for beta testers?Before inviting beta testers, confirm branding, event templates, staff access, host links, guest settings, core documents, and any add-ons being tested.For Workspace admins, App owner