How do I turn Trish on or off?

Short answer

Use the account menu to toggle Trish on or off for your portal experience. You can turn Trish back on later if you want the guide or support chat again.

Learn moreHow do I ask Trish a question?What should I do the first time I log in?

Where the toggle lives

  • Open the account or profile picture menu in the top-right area of the portal.
  • Use the Trish toggle to hide or show the guide.
Learn moreHow do I add or update my profile information?How do I ask Trish a question?

What turns off

  • Turning Trish off hides the visible guide and support bubble for that portal experience.
  • It does not delete help-center articles, support settings, unanswered question logs, or your event data.
Learn moreHow do I ask Trish a question?

When to turn Trish back on

  • Turn Trish back on when onboarding a new user, testing the setup guide, or looking for help without leaving the portal.
Learn moreWhat should I do the first time I log in?How do I ask Trish a question?

Related articles

How do I ask Trish a question?Learn moreWhat should I do the first time I log in?Learn moreHow do I add or update my profile information?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.