How do I ask Trish a question?

Short answer

Open Trish from the portal, type a question in plain language, and Trish will search the ORCHESTRIS help center for the closest published answer.

Learn moreWhat happens when Trish cannot answer?How do I contact ORCHESTRIS support?

How to ask

  1. Click or tap Trish from the lower corner of the portal.
  2. Type the question the way you would ask a person, such as how do I invite a host or where do I find song requests.
  3. Choose a suggested question if one matches what you need.
Learn moreWhat happens when Trish cannot answer?

What Trish searches

  • Trish searches published ORCHESTRIS help-center articles and support posts.
  • Trish does not make up an answer if the help center does not contain one.
  • Answers should include a short response, related article links, and a button when there is a useful ORCHESTRIS screen to open.
Learn moreHow do I contact ORCHESTRIS support?What happens when Trish cannot answer?

Better search phrases

  • Include the role or page when it matters, such as host planning card, workspace admin CRM, or guest song request.
  • Use feature words like event, timeline, Spotify, photobooth, CRM, form, automation, or mobile if the first search is too broad.
Learn moreWhat information should I include in a support request?

Related articles

What happens when Trish cannot answer?Learn moreHow do I contact ORCHESTRIS support?Learn moreWhat information should I include in a support request?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.