What happens when Trish cannot answer?

Short answer

When Trish cannot find a confident answer, you can open related support articles or send the unanswered question to ORCHESTRIS support for review.

Learn moreHow do I ask Trish a question?How do I contact ORCHESTRIS support?

Related articles

  • If Trish is not confident, choose related articles to open the best matched support category on support.orchestris.app.
  • This is useful when the wording is close but not exact.
Learn moreHow do I ask Trish a question?How do I contact ORCHESTRIS support?

Send to support

  • Choose the send-to-support option when the related articles do not answer the question.
  • ORCHESTRIS logs the unanswered question, the approximate page, the role, the best matched category, and the match score.
  • Support can then turn that question into a new help article.
Learn moreHow do I ask Trish a question?How do I contact ORCHESTRIS support?

Privacy note

  • Trish support logs are meant for support improvement, not private conversations.
  • Do not paste passwords, private API keys, or sensitive payment details into a support question.
Learn moreHow do I ask Trish a question?How do I contact ORCHESTRIS support?

Related articles

How do I ask Trish a question?Learn moreHow do I contact ORCHESTRIS support?Learn moreWhat information should I include in a support request?Learn more

Last updated for the ORCHESTRIS 2.0 support knowledge-base rollout.